Frequently Asked Questions (FAQ)

  1. What material is your jewelry made from?

Our jewelry is made from high-quality stainless steel, selected for its durability, elegant appearance, and suitability for everyday wear.

  1. How long will shipping take?

Orders are typically processed within 1–2 business days. Delivery times vary depending on the  destination  and the shipping carrier.

  1. How should I care for my jewelry?

To preserve the beauty and shine of your jewelry, avoid direct contact with perfume, lotions, and harsh chemicals. Store each piece separately in a dry place and gently clean it with a soft cloth after wearing. Please follow the specific care instructions provided in each product description.

  1. Is the jewelry water-resistant?

Some of our jewelry is water-resistant. Please check each product description for specific material and care information.

  1. What is your return policy?

You have the right to withdraw from your purchase within 14 days of receiving your order, without giving a reason. Please contact us at info@nabiaura.nl for return instructions. After notifying us, you have 14 days to return the item.

  1. Do you offer gift packaging?

Yes, gift packaging is available for an additional fee and can be selected when placing your order.

  1. How can I track my order?

Once your order has been shipped, you will receive a confirmation email with tracking information, if available.

  1. How can I contact NabiAura?

You can contact us at info@nabiaura.nl. We will be happy to assist you with any questions about our jewelry or your order.